Canadian Mobile Phones: Getting the Least for the Most
So today I received my Fido bill and noticed a new charge called "Other minutes." I was confused since I have a 150 minute plan and only used about 60 last month. I phoned in to customer support on my cell phone to inquire about the charge. The rep wasn't really sure, and had to put me on hold a few times to look things up, but guessed this was due to calls made "out of my zone." Now, I have a grandfathered plan from years and years ago (Sprint Canada before it was acquired) and I never used to have a "zone." Ever since Rogers acquired Fido, they've slowly (and without notice) modified my old plan to bring it in line with the current plans, which cost more and give you less . The hugely ironic thing: Just as she was starting to explain to me exactly my "zone" was -- the call was dropped . So I went to my online banking and paid the bill. Even if I wasn't leaving the country in a month, what could I really do? Switch to a new prov...